Your information matters to us.

This Privacy Policy explains how THAAM collects, uses, and protects customer information when you browse, order, contact us, or interact with our website.

Information we collect

Name, phone number, email address, and delivery address.

Order details such as products, quantity, size, price, and order status.

Messages shared through WhatsApp, email, contact forms, or Instagram.

Account details if you sign in through Google or any available login option.

How we use your information

To confirm, process, pack, and deliver your orders.

To contact you for order updates, shipping support, or sizing help.

To respond to queries, collaborations, complaints, or support requests.

To improve THAAM’s website, product experience, and customer service.

Payments and order handling

For early-stage/manual orders, we may confirm orders through WhatsApp.

We do not ask you to share sensitive payment passwords or OTPs.

If online payments are added later, payment details will be handled through secure payment partners.

Order status may be stored securely to help you track your purchase.

Data safety

We only use your information for order, support, and brand communication purposes.

We do not sell your personal information to third parties.

Some trusted tools may be used for website hosting, database, delivery, analytics, or communication.

We take reasonable steps to keep customer data safe and limited to required use.

More details

Cookies & website data

Our website may use basic cookies or similar technologies to improve browsing, remember preferences, understand website performance, and provide a smoother shopping experience.

Third-party tools

We may use trusted third-party tools for hosting, database, authentication, analytics, communication, delivery coordination, or payment processing. These tools may process limited information required to provide their services.

Marketing communication

If you contact us, place an order, or opt in for updates, we may send you order-related messages or occasional brand updates. You can ask us to stop promotional communication anytime.

Your rights

You can contact us to update, correct, or request deletion of your personal information, subject to order, legal, accounting, or operational requirements.

Contact for privacy

For privacy-related requests, email us at thaam.team@gmail.com.

Last updated: 2026. THAAM may update this Privacy Policy from time to time as the website, order process, or services evolve.